Privacy Policy

Effective Date: July 27, 2026 Last Updated: July 27, 2026

New Era Design Group ("New Era Design Group," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you when you visit our website at neweradesigngroup.com (the "Site"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We collect information in the following ways:

Information you provide directly. When you submit a "Request a Quote" form or otherwise contact us through the Site, we may collect:

• Your name, phone number, and email address
• The type of project or service you are interested in
• A description of your project
• Photos you choose to upload

Information collected automatically. When you visit our Site, we and our service providers may automatically collect certain information about your device and usage, including your IP address, browser type, pages viewed, time spent on pages, and referring website addresses, through cookies and similar tracking technologies (see Section 3 below).

We do not collect payment information, Social Security numbers, or other sensitive government identifiers through this Site, and we do not offer online purchases or checkout.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Communicate with you about your project
• Improve our Site, services, and customer experience
• Analyze Site usage and traffic trends
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies (such as Google Analytics and Google Tag Manager) to understand how visitors use the Site and to improve its performance. You can control cookies through your browser settings, and our Site displays a cookie consent banner on your first visit allowing you to accept or decline non-essential cookies.

Declining cookies may affect certain features of the Site but will not prevent you from browsing or submitting a quote request.

4. Third-Party Services

We use the following third-party services, which may process data according to their own privacy policies:

• Google Analytics / Google Tag Manager — website usage analytics
• Google Maps — to display our business location on the Contact page

We encourage you to review the privacy policies of these third parties.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers who perform services on our behalf (e.g., website hosting, email delivery), under obligations to protect your information
• Law enforcement or regulators when required by law
• A successor entity in the event of a business transfer (e.g., merger or acquisition)

6. Data Retention

We retain the information you submit through our contact/quote forms for as long as necessary to respond to your inquiry, maintain our business records, and comply with legal obligations. You may request deletion of your information at any time (see Section 7).

7. Your Rights and Choices

Depending on your state of residence, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of the personal information we hold about you. To make such a request, contact us using the information in Section 10 below.

8. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your information, please contact us:

New Era Design Group 8615 Crystal Downs Ave, Boca Raton, FL 33434 Phone: (561) 975-5518 Email: info@neweradesigngroup.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

Last Updated: July 27, 2026